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Oracle Tips by Burleson |
Communications
Are the employee’s written and verbal
communications effective, complete, accurate, clear, and timely? Does
the span of communications include all affected parties such as the
DBA, Unix Administration, Network Administration, application
developers, management, and users? Does the IT employee highlight
needs and roadblocks, both current and anticipated?
There are many computer professionals that are
technically competent, but cannot communicate effectively in even a
minimal way. For the employer, it’s nice that the work is completed
and submitted within the expected time frame, but attaining the
overall objectives can be made much more difficult and prone to
mistakes and hidden errors if communications about the work are
inadequate. Most IT projects require close cooperation and
communications between support groups. It is also vital to keep
management informed of project progress and issues to enable them to
adjust workload, assignments, priorities, and target dates, and to
help resolve obstacles.
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